How to Buy, Contact, and Policies
How to Buy Crystal Reports Software
Unless otherwise specified, Crystal Reports products are licensed for a single named user (NUL). Please purchase one license for each person who will use Crystal Reports. See the Crystal Reports End User License Agreement for more details.
Easy, secure online ordering with a credit card is available through the shopping cart on this website.
Purchase orders may be faxed to +1-866-533-1733 or emailed to
Please include an email address, physical address, and telephone number on the purchase order.
Payment is required prior to license delivery for
- customer locations outside the United States
- orders exceeding $2500
- other orders at our discretion.
Only sales information and customer service for orders placed through this website are available through these contact channels. Representatives cannot provide technical support for Crystal Reports.
We can often serve you better and more quickly via email or chat than by telephone.
Return and Refund Policy
Free evaluation downloads are available for most products. We encourage trying before buying when possible. Contact us if you need assistance with a product evaluation.
Unless noted below, purchases may be returned within 30 days for a full refund.
Due to manufacturer policies, we are not able to accept returns or provide refunds under any circumstances for
- SAP Crystal Reports or SAP Crystal Server licenses
- Report Miner licenses
This Crystal Software Shop website is operated by ReCrystallize.com LLC, an SAP Crystal Solutions Reseller.