How to Buy, Contact, and Policies

How to Buy Crystal Reports Software

Unless otherwise specified, Crystal Reports products are licensed for a single named user (NUL). Please purchase one license for each person who will use Crystal Reports. See the Crystal Reports End User License Agreement for more details.

Online Ordering

Easy, secure online ordering with a credit card is available through the shopping cart on this website.

Purchase Orders

Purchase orders may be faxed to +1-866-533-1733 or emailed to
sales@crystalsoftware.shop

Please include an email address, physical address, and telephone number on the purchase order.

Payment is required prior to license delivery for

customer locations outside the United States
orders exceeding $2500
other orders at our discretion.

Payment may be completed using a credit card, bank wire transfer, or check drawn on a US bank. All payments must be denominated in US Dollars unless prior arrangements are made. Please contact us if you need assistance to complete a purchase order or payment.

Contact

Only sales information and customer service for orders placed through this website are available through these contact channels. Representatives cannot provide technical support for Crystal Reports.

We can often serve you better and more quickly via email or chat than by telephone.

Email: sales@crystalsoftware.shop

Telephone: +1-901-240-8387

Fax: +1-866-533-1733

Return and Refund Policy

Free evaluation downloads are available for most products. We encourage trying before buying when possible. Contact us if you need assistance with a product evaluation.

Unless noted below, purchases may be returned within 30 days for a full refund.
Due to manufacturer policies, we are not able to accept returns or provide refunds under any circumstances for

SAP Crystal Reports or SAP Crystal Server licenses
Report Miner licenses

This Crystal Software Shop website is operated by ReCrystallize.com LLC, an SAP Crystal Solutions Reseller.